Ordering & Shipping

Do you ship internationally?

We ship all over the US and Canada. Yes, we have shipped to Europe and to Antarctica. Yes, it is frightfully expensive to ship overseas. No, we have not shipped ice cream since 9-11.

What forms of payment do you accept?

We accept Mastercard, Visa, American Express, Discover, PayPal, checks, and cash.

How are shipping charges calculated?

Shipping is calculated by the dollar amount of your perchase not the number of items.

Under $25.00 is $10.00
Under $50.00 is $13.00
Under $75.00 is $16.00
Under $100.00 is $18.00

Orders over $100 to one location get 10%discount on product with shipping determined by size and weight and will be added after the order is placed.

Products

Are all your products always in stock?

If we are out of stock on an item we will email or call you. Otherwise expect shipment to occur within 48 hours of placement and delivery within 7 business days. We ship UPS and USPS depending on which method is the least expensive and the fastest time in transit.

How is the product packaged?

We try to use the least damaging to the environment shipping packing. We do recycle. We often use egg cartons for protection and any Styrofoam or plastic used is from recycled packaging. It may not be the prettiest, but it has made it possible to not raise our prices in 5 years. The Celery seed dressing and Fudge Sauce are packed in glass bottles. The jars may be reused. Our plastic packages will recycle.

What can I do if my product is damaged?

Call us immediately at 1-800-283-2447. We will either reship or refund immediately. Do save the box and packing material for a week in case the shipping company wishes to make an inspection. Do not throw out the product. We may have it returned so we can see what happened in transit.

What is the shelf life of the product?

Buffalo Chips and English Muffins last 2 weeks unless frozen!
Meringues will last forever as long as they are dry. Do not freeze them.
Wooden Nickels Elephant Ears are good for 6 months.
Celery Seed Dressing and Fudge sauce must be refrigerated once opened and will last a year.